If at any time you would like to terminate your HNF membership please give notice by email to info@heynewfriends.com.
Termination will deactivate your HNF membership card immediately, and you will no longer receive any promotional benefits that are exclusive to the community. No refunds under any circumstances.
HNF membership ceases effective immediately upon electronic, and or paper notice. Termination is not subject to any refunds, and will cease future payments if applicable. All future payments proceeding effective termination are subject to processing up to 10 business days from the termination date.
HNF members must remain in good standing at all times. HNF is subject to termination of any member due to failure of timely payment of monthly membership dues without notice. HNF will allow continued membership access “good standing” for payments that are up to 30 days late. After the 30th day HNF membership is subject to termination. If for any reason you would like to request HNF membership reinstatement please send an email to info@heynewfriends.com for consideration.
All cancellation requests must be submitted in writing to our customer support team. Cancellations will be processed within 5 business days of receiving the request.
HeyNewFriends (HNF) reserves the right to place a hold on your card for bi-monthly meet-ups and core events (e.g., Spring into Friendship Social, Friendsgiving etc.) during the time of reservation.
HNF requires the Member to pay a refundable deposit of half the ticketed amount for all bi-monthly meet-ups and core events. After the RSVP deadline closes, HNF will email the deposit amount and the cancellation timeframe. The deposit will be refunded when the Member attends the meet-up or cancels within the stated time frame. If you are eligible for a refund, refunds will be sent within two (2) business days after the Member has given proper cancellation notice or has attended the meet-up/event.
HNF relies on reservations being honored by our Members and adequate notice given of any changes or cancellations. Accordingly, the following applies:
Members under the Commitment Issues Plan are required to pay in full for bi-monthly meet-ups and core events after the RSVP closes.